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Some more information about our orders, processing and what to expect with your purchase.

TERMS & CONDITIONS

All Products are packaged and shipped based on the selected shipping method during checkout. VRP will provide a order shipment confirmation email once an order is placed. Please expect your purchased products within 5-7 business days. During holiday seasons, due to increased demand an additional 1-2 days shipping & handling might be added to your order to accommodate the numerous orders.

VRP Slot racing obtains customer information for order fulfillment purposes only. Your privacy is important to VRP Slot Racing. This privacy policy tells you how personal information is collected, used, disclosed, and protected by VRP Slot Racing. We collect two general types of information, namely personal information and purchase history. As used in this Policy, the term “personal information” means information that specifically identifies an individual (such as a name and email address), and demographic and other information when directly linked to information that can identify an individual. We will not give, sell, rent, share, or trade any of your personal information or any data that you store using our services to any third party except as outlined in this Policy or with your consent.

To ensure customer satisfaction, if you are not completely satisfied with our products, within 14 days from your purchase date, we will refund and/or exchange your purchases. Please note that shipping and handling fees are non-refundable. Returning products must remain intact with original packaging. Refunds will only be issued to the credit card used for original purchase.

Sometimes products may sell out before each order is fully processed. If this occurs on your order, you will be notified by email.
We accept the following methods of payment: Credit card: Visa, MasterCard, Discover, American Express, PayPal. Do the following when using a Credit Card in the U.S: Place the order and click continue as you would using Pay Pal. Look below where it says “Create a Paypal account”, and you will see the following: “And Pay with your debit or Credit or Bill me later”. Click on that and pay with your credit card.
We do not accept Credit Cards issued by a foreign bank or with a foreign billing address. Money Orders, Checks, Cash on delivery (COD), or any other payment method not listed above. For foreign orders contact VRP by email. Pricing is subject to change at any time. Sales & Promotional pricing will only be valid from the initial starting date to a determined end date. All purchases before or after this time are not eligible for the promotional pricing.

With a registered user account, you may view your recent orders. Product bought, pricing and shipping information can be found here.
If you are a repeat customer and need to update your mailing/contact information you can log in and edit at any time. We suggest that you keep your login information safe and secure to prevent your account from being compromised

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